Same Day Mac Repair in Auckland by Certified Apple Repair Specialists

You’re welcome to walk in for most Mac repairs. However, if you prefer priority service or want to avoid waiting, we recommend booking an appointment in advance. You can call us or use our online booking form.

• Standard Mac repairs usually take 1–2 business days.
• Complex Mac repairs (such as logic board or water damage) may take longer. We’ll always give you an estimated timeframe when you drop off your Mac.

We’ll notify you via phone, text, or email as soon as your Mac is ready. If there are any unexpected delays, we’ll keep you informed.

Yes. We use genuine Apple parts whenever available. For certain Mac repairs, we may also offer high-quality OEM parts that meet Apple’s standards as a cost-effective option.

No. Repairs we perform will not void your Apple warranty as long as they’re for non-warranty issues. If your Mac is still under Apple warranty, we can advise you on the appropriate process or refer you to an Apple-authorized provider if needed.

We do offer loaner MacBooks depending on availability. Please ask at the time of drop-off and we’ll let you know what’s available.

Yes. We repair all Mac models, including older and vintage devices. Our ability to repair depends on the availability of replacement parts, but in most cases, we can help.

If your Mac is beyond repair or the cost isn’t economical, we’ll contact you to discuss options. These may include:

• Mac data recovery
• Helping you find a refurbished replacement
• Environmentally friendly disposal of the device

At this time, we offer in-store Mac repairs only. If you’re unable to visit us, please get in touch to see if pickup and drop-off options are available in your area.

Yes. We follow eco-friendly disposal practices and recycle old or faulty Mac components in accordance with local environmental regulations.

A fast-draining MacBook battery could be caused by high screen brightness, background processes, or an aging battery. Try reducing brightness, closing unused apps, and checking your battery health in System Settings > Battery. If the battery health is poor, a MacBook battery replacement may be needed.

Start by checking your charger and power outlet. Try holding the power button for 10 seconds or resetting the SMC (on Intel Macs). If it still won’t turn on, visit a Mac repair technician for a full diagnostic.

MacBook overheating is often caused by dust, poor airflow, or heavy CPU usage. To fix it:

• Keep the Mac on a hard surface
• Clean the vents

Use Activity Monitor to close high-CPU apps
If the issue continues, consider a Mac cooling system service.

Common causes include limited storage, background apps, or outdated software. You can:

• Clear storage space
• Disable unnecessary startup items
• Update macOS
  If it’s still sluggish, a Mac performance tune-up may help.

Frequent freezing can be related to software bugs, lack of memory, or overheating. Try:

• Force quitting apps (Cmd + Option + Esc)
• Restarting your Mac
• Booting into Safe Mode
  If the issue continues, a technician can run a full diagnostic.

Check your charger and port for signs of damage. Try resetting the SMC or using a different charger. If your MacBook still won’t charge, it may require a battery or charging port repair.

Loud fans usually mean your Mac is overheating or using a lot of processing power.

• Clean dust from vents
• Close demanding apps
• Use your Mac on a firm, flat surface
  Persistent issues may require Mac fan service or internal cleaning.

Random shutdowns can be caused by:

• Faulty batteries
• Overheating
• macOS errors
  Check battery health, reset the SMC, and update your OS. A professional repair can identify deeper issues.

Start by cleaning around the keys with compressed air. Restart your Mac and update macOS. If the keys are still not responding, a MacBook keyboard replacement may be required.

If your Mac trackpad isn’t clicking or responding:

• Restart your Mac
• Check trackpad settings
• Reset the SMC
  In some cases, a swollen battery may affect the trackpad, and a repair may be needed.

It depends on your Mac model. Most MacBooks after 2016 have RAM soldered onto the logic board and cannot be upgraded. Older models (pre-2012 and some 2015) do support RAM upgrades. Check under About This Mac > Memory or consult a technician.

Upgrading your MacBook SSD typically costs between $200 and $800, depending on the capacity and model. Bring your device in for an accurate quote.

Yes. Replacing a traditional hard drive with an SSD significantly boosts speed, reduces boot time, and improves overall performance. An SSD upgrade is one of the best ways to revive an older Mac.

Go to Apple Menu > About This Mac > Memory. If the RAM is listed as “Upgradeable,” it can be replaced. You can also check the model on Apple’s support site or contact a Mac technician.

If your Mac is under 7 years old and in good condition, upgrading the RAM or SSD may give it new life. If it’s older and not performing well even after upgrades, it may be more cost-effective to replace it.

Yes, if your MacBook has Thunderbolt 3 ports (2016 or newer). An external GPU (eGPU) can significantly boost performance for graphics-heavy tasks like video editing or gaming.

Sometimes. New versions improve security and features but may slow down older Macs. Always check compatibility first. If performance drops after an update, consider a Mac performance optimization service.

You can:

• Empty the Trash
• Delete large, unused files
• Uninstall old apps
• Use System Settings > Storage > Manage
  For deeper cleaning, use tools like CleanMyMac or consult a technician.

To speed up your Mac:

• Free up storage
• Close background apps
• Disable startup items
• Reset PRAM and SMC
• Upgrade to SSD or RAM (if supported)

No. MacBooks are designed to fit specific battery sizes. However, installing a new genuine battery can restore performance and battery life.

Yes. Even if your Mac won’t power on, data recovery is often possible. We may use Target Disk Mode, Mac Sharing Mode, or advanced recovery tools to retrieve your files.

First, check the Trash. If it’s empty, try using Time Machine or a third-party recovery tool. For lost data, bring your Mac in for a file recovery assessment.

Data recovery prices vary:

• Basic file recovery: $150–$300
• Advanced recovery (e.g., failed drive): $650–$1500
  We offer free initial assessments to determine what’s possible.

Yes. If your Mac’s hard drive is corrupted or failed, we can often recover files using professional tools. Avoid reinstalling macOS until the recovery process is complete.

Try the following:

• Connect the disk to another Mac
• Run First Aid in Disk Utility
• If it remains unreadable, contact us for Mac data recovery services

We recommend:

• Time Machine for automatic backups
• iCloud Drive for syncing documents and photos

External SSD or NAS for full backups
For businesses, we offer custom backup solutions.

Yes. Try booting into macOS Recovery and running Disk Utility. If that doesn’t work, we can help recover your data before reinstalling macOS.

• Connect your backup drive
• Open Finder and locate the original folder
• Click the Time Machine icon in the menu bar
• Browse your backups and select “Restore”

Yes. We provide same-day and urgent data recovery services in Auckland. Contact us to arrange priority assistance.

Absolutely. We offer Mac data transfer services, including full migration of files, apps, and settings using Migration Assistant or Time Machine.

• Turn it off immediately and unplug any power or accessories.
• Flip the MacBook upside down to stop the liquid from reaching internal components.
• Do not try to turn it back on.
• Bring it in for a MacBook liquid damage repair as soon as possible—ideally within 24–48 hours for the best chance of recovery.

Yes. Many water-damaged MacBooks can be restored by:

• Cleaning the logic board
• Replacing corroded components

Repairing or replacing the keyboard or battery
Success rates are higher when the device is brought in quickly after the spill.

It depends on the extent of the damage:

• Basic cleaning & diagnostics: $125–$250
• Component repair (e.g. battery, keyboard): $300–$800
• Logic board replacement: $800–$1500+
  Visit us for an exact quote based on your Mac’s condition.

No. Rice does not properly absorb internal moisture and can leave dust or starch particles inside. It’s safer to let it air dry upside down and seek professional Mac liquid damage cleaning.

Look out for signs such as:

• Keys or trackpad not working
• Mac not powering on
• Flickering or distorted screen
• Unusual fan sounds or frequent crashes
  A technician can confirm damage by checking the internal liquid indicators (LDIs).

Don’t try to power it on—it may cause a short circuit. Bring it to a Mac liquid damage repair service for immediate inspection and cleaning.

Yes. Even if your Mac appears to work after a spill, corrosion may develop over time, leading to unexpected failures. A professional internal cleaning can prevent future problems.

Yes. We offer corrosion removal and deep cleaning services to restore functionality and prevent further damage from lingering liquid residue.

It depends on the damage. Minor component repairs are usually affordable, but if the logic board or multiple parts are damaged, replacement may be more cost-effective. We’ll give you an honest repair vs. replacement recommendation.

No, Apple’s standard warranty does not cover water or liquid damage. If you have AppleCare+, you may be eligible for a discounted repair. We offer an alternative, cost-effective Mac liquid damage repair service in Auckland.

• Try a force restart (hold the Power button for 10 seconds)
• Boot into Safe Mode (Shift while turning on)
• Run Disk Utility in Recovery Mode (Command + R at startup)
  If it doesn’t work, visit a Mac software repair specialist.

• Restart into macOS Recovery Mode (Command + R)
• Open Terminal and type resetpassword
• Follow the prompts to create a new password
  If FileVault is on, you’ll need your Apple ID or recovery key.

Possible reasons include:

• Not enough storage (free at least 20GB)
• Your Mac isn’t compatible with the update
• Software conflicts or slow internet
  Try updating in Safe Mode. If issues persist, contact a Mac update repair expert.

• Restart your Mac
• Hold Command + R to enter Recovery Mode
• Select Reinstall macOS
  Your files and apps will remain intact. Still, it’s best to back up before reinstalling.

• Reset the NVRAM (Option + Command + P + R)
• Try Safe Mode
• Use Disk Utility to check for errors. If nothing helps, visit a Mac repair technician.

• Make sure the app is up to date
• Clear cache files in ~/Library/Caches
• Reinstall the app if needed
• Check that the app is compatible with your macOS version

• Make sure you emptied the Trash
• Go to System Settings > Storage to check hidden data
• Delete old system logs, unused apps, or downloads
  Use a cleanup tool or contact a Mac storage optimization service.

Yes. Common fixes include:

• Booting into Safe Mode
• Resetting the SMC or NVRAM
• Running Disk Utility from Recovery Mode
  If the problem continues, we can run full diagnostics.

• Delete large files and old backups
• Move files to iCloud or an external drive
• Check for hidden files like iOS backups in Finder
  If needed, a Mac SSD upgrade may help.

Only the owner with the original Apple ID can remove Activation Lock.

• Try logging in with your Apple ID
• Use iforgot.apple.com to reset your password
• If you bought it second-hand, contact the previous owner
  If you’re locked out due to a glitch, we may be able to help.

Try these steps:

• Check the power cable and outlet
• For Intel Macs: Perform an SMC reset
• For M1/M2 Macs: Try a simple restart
• Hold Command + R to enter Recovery Mode and reinstall macOS

If none of these work, professional help may be needed.

• Inspect the charging cable and adapter
• Try a different power source
• Reset the SMC
  If it still won’t charge, the battery or charging port may need replacement

Battery replacement requires:

• A compatible battery
• Screwdrivers and pry tools
• Adhesive remover (if glued)
• Steady hands

However, DIY Mac battery replacement carries risks. If unsure, let a technician handle it.

• RAM upgrades are possible on older MacBooks (pre-2016)
• SSD upgrades are possible on some models
  For newer models, use an external SSD instead. Always check compatibility before upgrading.

• Clean vents and fans
• Use Activity Monitor to close CPU-heavy apps
• Ensure good airflow around the Mac
  If the issue remains, thermal paste or fan replacement may be needed.

• Use compressed air to remove dust
• Lightly wipe with a cloth dampened in isopropyl alcohol
• If a key is stuck or non-functional, it may need repair

• Boot into macOS Recovery (Command + R)
• Select Reinstall macOS
• Follow the prompts to keep files and apps intact
  Always back up first, just in case.

• Precision screwdriver set (Pentalobe, Torx)
• Pry tools and spudgers
• Anti-static wrist strap

Cleaning supplies and thermal paste
Some repairs need special tools—check before attempting.

It’s possible on older models, but Retina screens are fragile and glued in place. DIY screen repairs are risky—professional Mac screen replacement is safer.

• Damaging internal components
• Voiding warranty
• Data loss
  Professional help is best for:
• Battery replacements (glued models)
• Logic board or liquid damage
• Retina screen replacements
• SSD upgrades on soldered models

If you’re unsure, bring your Mac in—we’re happy to advise or assist.